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To use the service, patients have to text “ER” to 23000 and reply with their zip codes to receive a message telling them how long they will have to wait to be seen. Those texting “healthy” to the same number can receive occasional health information and updates on upcoming hospital events. The text message program works using a technology that links the computer system in the emergency room with the texting ability of cell phones. The wait time is based on how long recent patients have waited to be seen by a medical professional. The new program comes just two months after the opening of the hospital’s new emergency department.
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Tuesday November 23, 2010
November 23, 2010 by